Fast, Reliable Delivery
We're committed to getting your Charm products to you quickly and safely, no matter where you are.
Shipping Options
Standard Shipping
5-7 Business Days
Free on orders over $50
Reliable ground shipping for domestic orders. Track your package every step of the way.
Express Shipping
2-3 Business Days
$9.99
Need it faster? Our express option ensures quick delivery to your doorstep.
International Shipping
7-14 Business Days
Varies by location
We ship to over 50 countries worldwide. Customs fees may apply.
Shipping Policies
Order Processing
- Orders placed before 2PM EST ship same day
- Weekend orders ship Monday
- You'll receive tracking info via email
- Bulk orders may require additional processing time
Delivery Areas
- All 50 US states including Alaska and Hawaii
- Canada - All provinces and territories
- China - Major cities and regions
- Europe, Asia-Pacific, and more
Shipping Protection
- All packages are fully insured
- Eco-friendly packaging materials
- Fragile items receive extra protection
- Signature required for high-value orders
Returns & Exchanges
- 30-day hassle-free returns
- Free return shipping on defective items
- Exchanges processed within 48 hours
- Full refund to original payment method
Shipping FAQs
How do I track my order?
Once your order ships, you'll receive an email with your tracking number. Click the link or enter the number on our carrier's website to see real-time updates.
Do you offer same-day delivery?
Same-day delivery is available in select metropolitan areas for orders placed before 10AM local time. Additional fees apply.
What if my package is damaged?
Contact us within 48 hours of delivery with photos of the damage. We'll send a replacement immediately at no extra cost.
Can I change my shipping address?
Address changes can be made within 2 hours of placing your order. Contact our support team immediately for assistance.
Still Have Questions?
Our customer support team is here to help with any shipping inquiries.
Contact Support